Scope
The scope of these general terms and conditions extends to all contracts concluded between the team live-love-learning represented by Carsten and Manuela Eßig (hereinafter we/us) and the seminar and coaching participants (hereinafter you/participant) in the at the time version valid at the time the contract was concluded. The validity of other terms and conditions is hereby expressly contradicted, unless something else has been expressly agreed.

Registrations / Withdrawal
(1) The contract for participation in our training, seminars and coaching is concluded through binding registration via our contact form, by telephone or email and acceptance by sending us a registration confirmation. The effectiveness of the contract is subject to the suspensive condition of payment of the participation fee. The amount to be paid will be sent together with the confirmation of participation and, unless otherwise agreed, is due immediately upon receipt to the account details stated in the registration confirmation.
(2) Registrations will be processed in the order in which they are received. In the event of overbooking, you will be informed immediately; In this case, a contract is not concluded. Any payments made will be refunded immediately.
(3) If you declare your withdrawal from a seminar in text form, which we receive at least eight weeks before the event date, the obligation to pay the participation fee no longer applies. If the cancellation is declared up to the 14th day before the event date, the participation fee is reduced to EUR 100; if the cancellation is even later, the full fee will be charged. Any additional amounts already paid will be refunded immediately.
(4) Bei Erklärung des Rücktritts in Textform von einer Ausbildung ab dem 30. Tag vor dem Veranstaltungstermin wird die volle Vergütung erhoben.
(5) Eine Anzahlung, die zur Reservierung eines Ausbildungsplatzes geleistet wird, kann nicht zurückerstattet werden bzw. unterliegt der Kulanz des Teams.
(6) Du kannst jederzeit anstelle des angemeldeten Teilnehmers einen Vertreter benennen. Hierfür entstehen keine zusätzlichen Kosten. Wir haben jedoch das Recht, die als Vertretung benannte Person abzulehnen, wenn berechtigte Gründe für eine Ablehnung vorliegen.

Scope of services
Unless otherwise stated, the price includes participation in the event, telephone or email coaching. The seminars and coaching sessions do not constitute therapy in the medical sense. A result is not owed.

Travel / Accommodation / Hotels
Travel and accommodation are not included in the seminar price and are not owed by us. On request, we will send the participant a list of accommodation options.

Obligations of the seminar/coaching participant
(1) We hold the seminars and coaching sessions with the greatest possible care. Before each horse-assisted seminar and coaching, we will inform you about possible dangers and give you instructions for action both before and during the seminars/coaching sessions, which must be strictly followed. Every participant submits to our instructions and the respective house rules of the owner of the stable or training grounds when entering the respective premises. The seminar participant shall inform any accompanying persons who are not party to this contract and visitors of this obligation.
(2) We reserve the right to exclude participants who violate our instructions from taking part in the seminar if the health of the horses or that of the other participants is endangered as a result. In this case, there is no entitlement to a refund of the participation fee.

Retention of title
We reserve unrestricted title to all deliveries of teaching materials until all payment obligations have been met in full by you. Resale of teaching materials is not permitted.

Cancellation of events/replacement of coaches
(1) We reserve the right to cancel seminars and coaching sessions due to insufficient demand or number of participants (up to 10 days before the planned date of the event at the latest) or for other important reasons for which we are not responsible (e.g. sudden illness of the speaker, force majeure). Participation fees already paid will be refunded. Further liability and compensation claims that do not relate to injury to life, limb or health are excluded, unless there is intent or gross negligence on our part. Please also note this for booked hotel rooms and flight or train tickets.
(2) We reserve the right to replace the announced seminar leader/teaching coach and to modify seminar content. Such a change does not entitle the participant to a reduction of the seminar fee or the reimbursement of further costs.

Risks when handling horses
Special care must be taken when handling horses and riding equipment. Horses can behave unpredictably due to their nature. The animals react to external stimuli, so it is particularly important to behave appropriately and calmly around horses. Horses can react by shaking, snapping, kicking or moving quickly, which can lead to injury.
This results in special rules of conduct for participants in the horse seminars:
(1) Behave calmly and take care not to frighten the horses.
(2) Never approach a horse from behind.
(3) Do not sit on a horse or another person without permission.
(4) Only feed a horse with the owner’s permission. Only feed a horse with a flat hand.
(5) Observe and respect commands, prohibitions and warning signs in the stable or on the pasture.
(6) Treat the animals with respect.
(7) If in doubt, please ask a seminar leader for help.

By concluding the contract, the seminar participant declares that he/she is aware of these risks and will behave responsibly accordingly.

Liability
(1) We shall be liable without contractual limitation in accordance with the statutory provisions
a. due to intent;
b. for damages based on the fact that we have fraudulently concealed a defect or have assumed a guarantee for the quality of the goods;
c. for damages resulting from injury to life, body or health based on an intentional or negligent breach of duty by us or otherwise on intentional or negligent conduct by a legal representative or vicarious agent of ours;
d. for damages resulting from an intentional or grossly negligent breach of duty by us or otherwise from intentional or grossly negligent conduct by a legal representative or vicarious agent of ours;
e. under the Product Liability Act and under the Federal Data Protection Act.
(2) In cases other than those specified in paragraph 1, our liability shall be limited to compensation for foreseeable damage typical of the contract, insofar as the damage is based on a negligent breach of material obligations by us or by one of our legal representatives or vicarious agents. Essential obligations are obligations whose fulfillment is essential for the proper execution of the contract and on whose compliance the participant regularly relies and may rely.
(3) In cases other than those specified in paragraphs 1 and 2, our liability for negligence is excluded.
(4) The objection of contributory negligence remains unaffected.
(5) The above provisions on our liability for damages shall apply to all contractual and non-contractual claims for damages, irrespective of their legal basis, and accordingly to our liability for reimbursement of futile expenses.

REVOCATION POLICY

Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of conclusion of the contract.

To exercise the right to cancel, you must inform us (Manuela & Carsten Essig, kontakt(AT)leben-lieben-lernen(PUNKT)com) of your decision to cancel this contract by a clear statement (e.g. e-mail). You can use the attached sample withdrawal form, but this is not mandatory. To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. If you have requested that the services should commence during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you informed us of the exercise of the right of withdrawal with regard to this contract compared to the total scope of the services provided for in the contract.

Sample withdrawal form
If you wish to withdraw from the contract in accordance with the above withdrawal instructions, please complete and return this form.

To: Manuela & Carsten Essig

Email: kontakt(AT)leben-lieben-lernen(PUNKT)com

• I/we (*) hereby revoke the contract concluded by me/us (*) for the provision of the following service:
• Ordered on (*)
• Name of the consumer(s)
• Address of the consumer(s)
• Signature of the consumer(s) (only for notification on paper)
• Date

—

(*) Delete as appropriate.

Applicable law, place of jurisdiction, severability clause

(1) The law of the Federal Republic of Germany shall apply to all legal relationships between the parties to the exclusion of the laws on the international purchase of movable goods. However, the choice of law shall not apply to consumers to the extent that they are deprived of the protection afforded to them by those provisions which may not be derogated from by agreement under the law of the country in which the participant has his habitual residence.
(2) If the participant acts as a merchant, a legal entity under public law or a special fund under public law with its registered office in the territory of the Federal Republic of Germany, the exclusive place of jurisdiction for all disputes arising from this contract shall be the registered office of the seller. If the participant is domiciled outside the territory of the Federal Republic of Germany, the seller’s place of business shall be the exclusive place of jurisdiction for all disputes arising from this contract if the contract or claims arising from the contract can be attributed to the customer’s professional or commercial activity. In the above cases, however, the seller is in any case entitled to appeal to the court at the customer’s place of business.
(3) Should one or more provisions of these GTC be or become invalid, this shall not affect the validity of the remaining provisions.

Information on online dispute resolution
The EU Commission provides a platform for online dispute resolution on the Internet at the following link: http://ec.europa.eu/consumers/odr.
This platform serves as a contact point for the out-of-court settlement of disputes arising from online purchase or service contracts in which a consumer is involved.